A Service Level Agreement between CloudKarafka and the customer outlines the level of service, the process by which the customer can request technical support or submit a claim for not meeting the service level and request credit for the period of time service level was not met. Our SLA can be found here: SLA.
Security and compliance
A certain amount of confidence is needed when relying on third-party vendors to manage and handle your online data securely. Cloud security is important because it is essential for protecting hosted information - we understand that even small gaps in security coverage can put everything at risk including your data, customer information, uptime, and potentially a company’s reputation. Thus, we prioritize security above everything else. Security and compliance pages can be found here: Security and compliance.
Documentation and technical blog articles
The answers to Frequently Asked Questions about CloudKarafka can be found here.
Getting started with CloudKarafka
A getting started guide can be found in our blog. The guide "Apache Kafka for beginners" explains what Apache Kafka is. It gives a brief understanding of messaging and important Apache Kafka concepts are explained.
Since the release of CloudKarafka in early 2015, the service has developed continuously. By the feedback from users and new features, we manage to keep CloudKarafka updated, simple and adequate for our users. The journey of Cloudkarafka can be found here.